Ashlar Academy
Help Centre

Frequently asked questions

Can't find an answer? Reach the team from the contact page — we reply within one working day.

Courses & Learning

Are the courses self-paced or live?

Both. Most courses are self-paced with lifetime access, while bootcamps and masterclasses run as live cohorts on fixed dates. Each course page states its format.

Do I need prior experience?

No. Courses state a skill level (Beginner / Intermediate). Fundamentals assume no site experience; advanced tracks assume you can read basic drawings.

Will I get downloadable material?

Yes — checklists, method statements and field templates are downloadable and yours to keep.

Certificates

Is the certificate recognised?

Certificates are industry-recognised and validate practical, site-ready skills. You can showcase them on LinkedIn, your CV, or to employers.

How do I earn the certificate?

Complete all modules and meet the pass criteria for the course. The certificate is issued on completion.

Payments & Enrolment

What payment methods do you accept?

All major cards, UPI and net banking. Prices shown are inclusive unless stated otherwise.

Is there a refund policy?

Yes — a 30-day money-back guarantee on eligible courses. Reach out via the contact page to start a refund.

Do you offer team or institutional pricing?

Yes. Contact us for cohort and institutional rates.

Still have a question?

The team is happy to help.

Contact Us